Do you love building relationships, solving problems and making customers smile? 
Are you the kind of person who’s always two steps ahead, turning challenges into opportunities?  

Then we need YOU as our Customer Success Manager to add your spark to our dynamic team in the vibrant hub of Destelbergen (Heusden)! 

Who are we?

Imagine a powerhouse of tech-savvy minds, for more than 25 years of collective expertise, blazing trails in the tech universe. We live and breathe innovation, crafting solutions that rewrite the rules and make a real-world impact.
 

What Will You Do?

Buckle up, because you'll be:

  • The primary point of contact, understanding customer objectives and needs.
  • The guide of new customers for a seamless transition to our products or services.
  • Developing personalized plans with measurable outcomes.
  • Anticipating issues and provide effective solutions.
  • Delivering resources and knowledge to help customers thrive.
  • Capturing insights to improve our offerings.
  • Fostering loyalty while identifying upsell and cross-sell opportunities.

Who are you?

Let's see:

  • You have strong communication skills and a proactive mindset.
  • You are willing to work in a hybrid setup and be present at the office an average of three days per week.
  • You are proficient in both Dutch and English.
  • You have experience in customer-centric roles (Customer Success, Account Management, or similar).
  • You are a problem-solver with a customer-first attitude and a knack for identifying growth opportunities. 

Why join us?

  • You’ll have a dynamic role in a collaborative and customer-driven environment.
  • You’ll receive opportunities for personal and professional growth.
  • Competitive compensation and benefits package. 

How to apply?

Elevate your career with us! Send your resume and a cover letter to HR@cloudsisters.be and join the team that’s crafting the future of the Cloud!

We value your privacy. Any personal data you provide as part of your application will be used solely for recruitment and selection purposes. This data will be retained for no longer than one year, unless you give explicit consent for a longer retention period as mentioned.